Extending UTAUT2 To Explore Consumer Adoption Of Mobile Payments

There is a growing interest in studying the adoption of m-payments but literature on the subject is still in its infancy and no empirical research relating to this has been conducted in the context of the UK to date. The aim of this study is to unveil the current situation in m-payment adoption research and provide future research direction through the development of a research model for the examination of factors affecting m-payment adoption in the UK context. Following an extensive search of the literature, this study finds that 186 relationships between independent and dependent variables have been analysed by 32 existing empirical m-payment and m-banking adoption studies. From analysis of these relationships the most significant factors found to influence adoption are uncovered and an extension of UTAUT2 with the addition of perceived risk and trust is proposed to increase the applicability of UTAUT2 to the m-payment context.